Frequently Asked Questions
Please read our FAQ before sending us a message.
A $25 dollar shipping fee applies to most orders from the online shop. Excludes Tripods and Prism Poles
PLEASE CONTACT US TO ARRANGE SHIPPING IF YOU ARE NOT IN PERTH
If you opted for in-store pick up we will notify you once the goods are ready for collection.
We accept PAYPAL , credit cards and direct debit. All payments are processed via PAYPAL secure payments system to ensure high levels of payment security
In most cases items are delivered within two weeks of purchase however depending on the order and availability of stock, delivery can take up to four weeks.
Personal identification and payment information is always handled safely and securely. Our website uses SSL security technology that encrypts information between your Internet browser and an SSL-protected website so that your information is kept safe during a transaction.
We process and dispatch within 2-3 days of receiving an order.Products that are not on stock at the time you place an order may take longer than 2 weeks to deliver.
We will either email you an invoice or send you an invoice with the purchased item